Online booking system

Bookings at 11 pm, without picking up the phone.

Lots of customers decide in the evening, on the sofa. If the only option is to call tomorrow, half of them forget. With online booking they pick a time right away.

An online booking system on your website shows your services, days and free time slots. The customer picks one, leaves a name and phone number and gets a confirmation. You get the booking by email and don't have to stop work to answer the phone. Ideal for salons, barbers, clinics, garages, tutoring and anyone who works by appointment.

Why it's worth it

You stop losing customers after hours. Bookings come in evenings and Sundays, when nobody answers the phone.

You work without interruptions. Every call during a haircut or a repair costs time and focus.

And there are fewer mix-ups. Time, service and name are written down, not scribbled on a note.

What you get

Calendar on your site

Services, durations, days and free slots, set the way you want.

Email confirmation

The customer gets a confirmation, you get the booking.

Chat or WhatsApp

Optional: a chat button so visitors can ask before they book.

Simple on a phone

Booked in a few taps, no account and no app.

GDPR

Only the data needed, with proper notice in the privacy policy.

Custom features

Price calculators, special forms, waiting lists: tell me what you need.

Example: a massage therapist with international clients

An illustrative example, not a real client. A massage therapist in Budapest works alone, and many of her clients are expats and visitors. They message at odd hours in English, and she can't answer the phone with oil on her hands.

Her site gets a calendar with each treatment and its length: 30, 60 or 90 minutes. A 90-minute session blocks 90 minutes, so nothing overlaps. Holidays and days off are blocked in advance. The client picks a treatment and a time, enters name and phone, no account needed. They get an email confirmation and she gets the booking. The site runs in English and Hungarian, because locals book too. The book button sits at the top of every screen, and the link goes on her Google profile.

The cost at our prices: one-page website €1,490, online booking €199 and a second language €99, so €1,788. A WhatsApp button for people who want to ask first is another €99. The domain is paid separately, roughly €10-20 a year. There is no commission per booking.

What it costs

Fixed price, added to your website:

ServicePriceWhat you get
Online booking+€199Calendar with services and free slots, email confirmation for you and the customer.
Website chat+€99Chat or WhatsApp button on every page.
One-page website€1,490If you don't have a site yet: one page with everything you need, ready in 7 working days.
Work out the exact price for your business → Website cost →

Your own site, a booking platform, or phone only

Each option has its strengths. Here are the differences, honestly:

On your own site (RAGANA Studio)Booking platformPhone only
Cost€199 once, no commissionUsually a monthly fee or commission per bookingFree, but costs your time
Where customers bookOn your site, under your nameOn the platform, next to other businessesOnly when you pick up
New customersFrom your site and Google profileThe platform can bring you new customersOnly people who already have your number
Evenings and SundaysYes, any timeYes, any time, often through an appNo
Customer accountNot needed: name and phoneOften needs an account or appNo, but needs a call
FeaturesCalendar, email confirmation, blocked daysOften reminders, payments, reviewsA personal chat, instant answers

How we work

1. Your schedule

You tell me your services, durations, working days and hours.

2. We add it

I put the calendar on your site and match it to the design.

3. Test

You make a few test bookings from your phone.

4. Live

Tell your customers, on the site and on your Google profile.

5 mistakes that cost you bookings

The book button is hidden

If booking only appears at the bottom of the contact page, many people never find it. Put the button at the top, easy to see on a phone, and repeat it after your list of services. Someone who has decided to book shouldn't have to search. Every extra scroll is a chance to put it off until tomorrow.

Durations that are too tight

If a treatment really takes 75 minutes but the calendar says 60, the next customer waits. Enter the real time, including cleaning up and getting ready. Ten free minutes are better than an annoyed customer in the waiting area who books somewhere else next time.

Holidays missing from the calendar

You're away for a week in August, but the calendar still shows free slots. Customers book, and you have to call each one to cancel. Block days off, public holidays and leave as soon as you know them, not the day before. It takes a minute and saves a lot of explaining.

Phone bookings never reach the calendar

Some customers will always call. If you only write them in a notebook, the website shows that time as free and you get double bookings. Mark every time you give out by phone as taken straight away. One place where your schedule is always right: that's the rule that matters most.

Nobody knows it exists

Regular customers are used to calling. Tell them: put the link on your Google profile, Facebook and Instagram, in your WhatsApp messages and on a card at the till. Without that, the system sits on your site but only new visitors use it.

Frequently asked questions

Can I block days off and holidays?

Yes. You set when you don't work, and nobody can book those times.

Does the customer need an account?

No. Pick a time, enter name and phone, done.

Does it work for several staff?

Yes, with a calendar per person. Tell me at the start so we plan it properly.

I need a special feature. Is that possible?

Probably. Describe what it should do and you'll get a fixed price before I start.

What about services that take longer?

Each service has its own length, which you set. A two-hour service blocks two hours in the calendar, so it can't overlap with another booking. You can include time for getting ready or cleaning up in that length.

Do I pay anything per booking?

No. Online booking costs €199 once. There's no commission per booking and no fee per customer. Whether you get ten bookings a month or two hundred, the price stays the same.

Can I put the link on my Google profile?

Yes. The booking page has its own address, which you can add to your Google profile, Facebook, Instagram or WhatsApp messages. Customers land straight on the calendar without hunting through your site.

Is the chat button worth adding?

If people often ask questions before booking, yes. The chat or WhatsApp button costs €99 and shows on every page. The customer asks, then books on their own.

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Written by Raul Gabriel Nagy

Founder of RAGANA Studio, web designer since 2009. I hand-build websites and online shops for small businesses in Romania, Hungary, Austria and Germany, and run my own online shop, raganadesign.shop. My story →

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